Return & Refund Policy

At Evertrend Market, customer satisfaction is important to us. If you receive a product that is damaged during transit, incorrect, or has missing components, please contact our support team within the specified return window. Eligible requests will be reviewed, and if approved, a replacement or refund will be processed according to our policy. Products must be returned in their original condition with all accessories and packaging. For complete details, please refer to our full Return & Refund Policy or contact our customer support team.

Cancellation Policy

Orders can be cancelled only before they are packed or shipped from our warehouse. Once an order has been dispatched, it cannot be cancelled and will instead be subject to our Return & Refund Policy, if applicable. To request an order cancellation, please contact our customer support team as soon as possible with your order details.


Warranty Policy

Most products sold on Evertrend Market are covered by the manufacturer's warranty, wherever applicable. Warranty terms, duration, and coverage are determined solely by the respective brand or manufacturer. Customers are required to contact the brand's authorised service centre directly for any warranty or guarantee claims using the original purchase invoice provided with the order. Evertrend Market acts only as the seller and is not responsible for approving, processing, or fulfilling manufacturer warranty or guarantee claims.


Frequently Asked Questions (FAQ)

How can I place an order?

Simply browse our products, add your desired items to the cart, proceed to checkout, and complete your payment using the available payment methods.

How can I track my order?

Once your order is shipped, you will receive tracking details via email or SMS. You can also contact our support team for assistance.

What payment methods do you accept?

We accept secure online payments through supported payment gateways, including UPI, credit cards, debit cards, net banking, and other available payment options displayed during checkout.

How do I contact customer support?

You can reach our customer support team via email at support@evertrendmarket.in during our business hours, Monday to Friday, 10:00 AM to 7:00 PM.

Are all products genuine?

Yes. We strive to offer genuine products sourced from trusted brands and authorised suppliers to ensure quality and customer satisfaction.